orders are usually processed within 2-3 business days, monday through friday, excluding holidays.
orders are processed and shipped from arcadia, ca.
free shipping is applied to all U.S. domestic orders of $50+
availability of products is not guaranteed. if you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.
for most shipments within the U.S., shipping is done via USPS Priority.
customers will receive a shipment confirmation email with the shipping tracking number.
taxes and duties
residents of california will pay state tax on their purchase based on residing county.
most international orders will be shipped via USPS Express Mail International.
expected arrival date for international orders is estimated at 7-14 days from the order date.
buyer will receive a shipment confirmation email with the shipping tracking number.
for international orders, a customs duty may be charged to the customer depending on the country in which you reside. hansel from basel is not responsible for duty payment.